Here's more YTB Travel News: YTB Travel back in trouble now in Baltimore. News at eleven reports that a group of 30 people planned to take a trip to celebrate Mother's Day. This group saved up every penny that they could to pay for this trip package which included airfare and hotel from Baltimore to Las Vegas, now just imagine this group arriving at the airport to get their airline tickets and being told that they had none. Moreover, calling the hotel in Las Vegas only to be told that the reservations had been canceled since April.
Now I'm not saying that this all YTB Travel's fault however, they did when asked about the agent quickly dissociated themselves from the problem by say that this wasn't the first time they have had problems with this agent and that the agent had been terminated and announced the cancellation of her YTB Travel membership.. Nevertheless, YTB Travel makes the claim that they are not a card mill and have the best trained agents in the business But, as I see it the system failed miserably. If the owners of YTB Travel knew of this problem before hand why didn't they remove this agent much sooner or why wasn't this agent trained better on how to book travel?
But, after I was prepared to come to a close of this report when this one thing kept coming across my mind: This agent was a RTA(referring Travel Agent) right, which means that the agent wasn't able to book Travel only refer Travel which means that they would have to call in to the home office and have a Certified Travel Agent to make the booking. Which makes it hard for me to believe that YTB Travel had no knowledge that this trip had been booked.
Daryl D. Alex
Regional Executive
TraVerus Travel and TeleVerus Cell Phones
1.800.781.3254
1-877-744-3431
225-590-7700
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